Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.

Job Description Summary

Job Description

Essential Functions:

• Greets visitors, fields phone calls from parents and determines the best answer or person to redirect them to and provides a warm welcome to visitors.
• Provides a variety of administrative, logistical, and project support to the OFE staff, supporting the day-to-day activities of the office to include, but not limited to: preparing expense reports, maintaining office files and supplies, drafting personal acknowledgement letters, assisting with travel arrangements, and supporting calendar management.
• Partners with the Admissions Office to manage the Advancement Advocacy List.
• Manages the Parents' Council's website.
• Prepares for events (Parents' Council Meetings, New Student Receptions, New Student Orientation and Move-In, Campus Days, and other Parent/Family focused events on and off campus).
• Coordinates, arranges, and manages campus visits for potential parents and students and other University Advancement guests; helps create a personalized schedule for these families' visits to campus, which might include giving tours, having lunch, and/or locating classes for the student to attend classes as a visitor.
• Develops collegial relationships with Parents' Council members and their students.
• Performs other duties as assigned.

• Contributes to a transparent and equitable organizational culture where ethical policies and practices are understood and lived out by all staff.

• Get excited about the prospect of joining a team that is making a difference in people's lives every day.
• Have a passion for workplace diversity and inclusion.
• Have high standards for your work and are proud to contribute to a mission-driven organization.

Required Education, Knowledge, Skills, and Abilities:

• Degree from Wake Forest University. Must be a member of a recent Wake Forest University undergraduate graduating class.
• Excellent time management and project management skills.
• Ability to handle concurrent assignments and changing priorities as circumstances dictate; ability to be nimble.
• Self-starter; ability to think independently and anticipate next steps.
• Ability to work successfully in teams and under your own initiative.
• Ability to engage professionally with individuals at every level of an organization, both internally and externally, as well as high net worth individuals. Ability to understand and adapt to a variety of different audiences.
• Excellent interpersonal and communication skills, both verbally and written, with a broad range of internal and external constituents.
• Ability to maintain confidentiality pertaining to information contained in donor records and system data.
• Superior judgment, a strong work ethic, and a keen attention to detail, especially in coordinating activities with VIP prospective families and New Student Reception hosts.
• Ability to learn and use Advancement database (Blackbaud) and OnBase document imaging system; as well as WordPress and develop/refine skills as needed.
• Proficiency in Microsoft Office Software (Word, PowerPoint, and Excel) and Google Applications.
• Ability to research and organize information and data with accuracy and attention to detail.
• Strong service orientation; must delight in providing excellent customer service.

Accountabilities:

• Responsible for own work only.

Physical Requirements and Environmental Conditions:

Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. No adverse environmental conditions expected.

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.

Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job Description

In University Advancement, we believe in equity, not just equality. We understand that in order to develop a fully engaged constituency; individuals must receive equitable treatment instead of equal treatment. Establishing equality means treating everyone the same. Equity necessitates transforming our community to meet the needs, interests and cultural norms of our University Advancement staff.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet all requirements listed in the job description. In University Advancement at Wake Forest University, we are dedicated to building a diverse, inclusive and authentic workplace. If this role appeals to you, but your past experience doesn't align perfectly with every qualification on the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.