Location | Guilford Co Behavioral Health Center | Work Location | US-NC-Greensboro | Division : Name | Behavioral Health | Department : Name | BH-UC Crisis Patient Access | Category | CLERICAL/ADMIN | Position Sub-Category | ADMISSIONS | Position Type | Benefit Eligible (12-39 hours/week) | Employment Type | Employee | Exempt/NonExempt | Non-Exempt | FTE | 0.94 | Workforce Status | Onsite | Work Hours | 37.60 | Provider Schedule (specific schedule) | Mon-Fri 3:00 PM - 11:00 PM, includes 30min meal break | On call Required | No | Sub Category | Admissions |
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this role is Mon. -Fri., 3:00 PM - 11:00 PM.
Engages patients throughout the registration process to create a welcoming and positive patient experience. |
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EDUCATION: |
Required: High School diploma or equivalent. Preferred: Associate Degree or Certification in Health Care Administration |
EXPERIENCE: |
Required: 1 year customer service experience in a healthcare or related setting; 6 months healthcare office experience. Preferred: Medical Terminology; 1 year patient registration and/or revenue cycle experience. |
LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
REQUIRED PREFERRED Certification in Health Care Access (CHAA, CAA) |